Privacy Policy

Your privacy is important to us, and we take it seriously. IMB Gateway (operated by IMB Gateway) has created the following Privacy Policy to inform you about what information we collect when you visit our Site, why we collect it, and how it is used. This Privacy Policy applies solely to our website, www.pay.imb.org.in ("Site"), and not to other online or offline services provided by IMB Gateway.

By using this Site, you consent to the data practices outlined in this statement. We may periodically update this Privacy Policy, and the latest version will be available on this page: www.pay.imb.org.in/policy. Please review it frequently to stay informed about any changes.

Information Collection

Personally Identifiable Information (PII):

We collect PII, such as your email address, full name, mobile number, physical address, and Aadhaar ID number, during signup or subsequent interactions on the Site.

Automatic Data Collection:

We automatically gather information such as your IP address, browser details, cookies, and pages visited. You may choose not to provide certain information, but this could limit the features you can use on the Site.

Use of Information

We use your PII to contact you about services, updates, and related information. Automatically collected data helps enhance your experience and supports analytics. We do not use data collected during KYC processes for other purposes or transactions.

Data Sharing

Agents:

We may share your information with third-party agents to provide services. These agents are not permitted to use your data for purposes other than assisting us.

Business Partners:

We may share your data with business partners to integrate technologies or provide bundled services. All partners are expected to handle your data as per this policy.

Business Transfers:

If the Company is sold or merged, user data may be transferred as part of the business assets. The acquirer will uphold the terms of this Privacy Policy.

Legal Compliance:

We may disclose data to comply with legal requests or protect our rights, users, and others.

Aadhaar-based eKYC Verification:

We use Aadhaar-based eKYC to verify user identity. Personal information is not stored after verification to prioritize user privacy.

Retention Policy

User data is retained to establish an audit trail unless specified otherwise. By using our Site, you consent to this retention policy.

Cookies

We use cookies to improve your experience. Cookies store preferences and prevent repetitive inputs. You can modify browser settings to refuse cookies if desired.

Opting Out

To unsubscribe from our emails or cancel your subscription, contact us at [email protected].

Legal Disclaimer

This Site operates "AS-IS" and "AS-AVAILABLE." We are not liable for events beyond our control. This Privacy Policy is governed by Indian laws, with legal actions limited to courts in Rajkot, India, and must be initiated within one year.

Contacting Us

If you have concerns about this Privacy Policy, contact us at [email protected]. We will take reasonable steps to address your concerns.